Remote Desktop section will be unavailable if you have Windows 10 Home edition as mentioned above. To give permission to users to allow them to access your system through Remote Desktop, click on Select Users in the Remote Desktop section. Click Add in the Remote Desktop Users window.

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Remote Desktop connection is the default application available in Windows 10 machine to access other windows machines remotely. In Windows 10 there is a issue where once you establish RDP connection to the machine the screen will freeze after some time randomly and you have to disconnect and re-connect the RDP session. To fix RDP connection freezes in Windows 10 you need to disable UDP protocol from RDP client using local Group Policy.

RDP Connection Freezes in Windows 10

RDP uses both UDP and TCP protocols on port 3389. RDP protocol started using UDP from RDP v8 which was released in Windows 8 and Server 2012. The purpose of UDP is to make the connection faster and improve user experience. But in Windows 10, the RDP client freezes the screen randomly. This is most likely because of bug in Windows 10 which is unable to switch between TCP and UDP protocol seamlessly. This issue have been reported in Windows 10 version 1809 to 1903. Disabling the UDP protocol from local group policy fixes this issue.

Step 1. From the Windows 10 machine open Run application.

Step 2. Type gpedit.msc and click OK to open Local Group Policy Editor.

Step 3. Expand Computer Configuration > Administration Templates > Windows Components > Remote Desktop Services > RemoteDesktop Connection Client. Double click the setting “Turn Off UDP On Client”. Choose Enabled option to enable this setting. Click Apply to apply the change.

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Have you ever encountered a problem where the Remote Desktop session randomly freezes on Windows 10? Reportedly, this issue can be attributed to using the UDP protocol instead of TCP.

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Given that there has been no official fix for this problem, there’s no guarantee that switching to TCP will fully prevent RDP from freezing. However, there is no harm in trying.

Here are three methods that may help you unfreeze RDP on Windows 10.

Warning: exercise caution when modifying the Windows Registry. Do not change any registry keys unless instructed to do so. Incorrectly editing the registry may cause system-wide problems that will require performing a clean reinstall of the OS.

Windows 10 Rdp Black Screen

Fix RDP freezing via Command Prompt

1. Run Command Prompt as administrator on the client machine.
2. Run the following command: reg add “HKLMsoftwarepoliciesmicrosoftwindows ntTerminal ServicesClient” /v fClientDisableUDP /d 1 /t REG_DWORD
3. Restart the client machine.

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Fix RDP freezing via Registry Editor

1. On the client machine, press Win+R to open the Run box. Type in regedit and click OK.
2. Navigate to HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsNTTerminal ServicesClient.
3. Right-click the Client folder and select New > DWORD (32-bit) value.
4. Name the new DWORD as fClientDisableUDP. Set the Value data to 1, Base to Decimal.
5. Reboot the client machine.

Fix RDP freezing via Group Policy Editor

1. Press Win+R to open the Run box. Run gpedit.msc.
2. Navigate to Computer Configuration > Administrative templates > Windows components > Remote Desktop Services > Remote Desktop Connection client.
3. Enable the Turn off UDP on client setting.

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